Customer Service

Shipping & Delivery: We are so pleased to process your order and package your items with care! Most in-stock items ship within 48 hours of ordering; however, some orders may take up to three business days to process. Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. You will be alerted in either instance. All of our merchandise is delivered using USPS flat rate boxes and the shipping charge will depend on the physical size of your order.; Privacy & Security; Ensuring the privacy and security of your personal information is very important to us, which is why we have chosen Paypal to process credit card purchases. You can rest assured that your credit card transactions are protected by the same measures Paypal uses for all of their transactions, including safeguarding each customer's information with PCI-compliant standards for data protection; .

Returns & Replacements; Our goal is for each purchase to be a delightful experience for you--from browsing to the moment you open your purchase. If you are in any way dissatisfied with your purchase, please contact us. We will be happy to work with you on a refund or replacement if necessary. Refunds will be processed in the same manner as the original purchase.
Ordering: Fast and convenient, our website not only enables you to point, click and purchase, but it also allows you to track an order, access your order history and compile a wish list. Please review your order carefully prior to submission, as it cannot be modified once submitted. You will receive an order confirmation number at the conclusion of your order process as well as an email that states your order number and an approximate order total. If you placed your order through a password-protected online account, you may check the status of your order at any time by clicking on your account, signing in, and selecting order history.
Payment
We accept the following methods of payment: Visa, MasterCard, American Express, Discover and Thyme and Tradition gift certificates. Items are charged to your credit card when they ship. If an item is on backorder, you will not be charged until the backordered item ships.



Updating Account Information
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